How to Present Menu to Guests in Restaurant
Menu is a list of food items
which are served according to the guest order. If you are a waiter or server
then you should know some basic points to present menu properly. First of all
you should know your restaurant’s policy about presenting menu. There are some
differences like:
- In some restaurants, menus are
kept on each table before guest arrives.
- In most of the cases, waiter
present menu just after guest arrives.
- In some restaurants, first
guests are served after premeal beverage items are severed.
So, first learn your policy. Also there is a traditional
trend that menus are presented from left side of the guest. You can either
present it opened or unopened. If menus are not kept on each cover then never
put the menu in table so that guest has to pick up. It could hurt guests. So,
politely present the menu by saying “Here is the Menu, sir”. If there is a
group then you should first present menu to host or any woman.
What you have to know:
By presenting the menu your work has not been finished
rather started. You have to have good command about the following points:
- At least some information about
all the items written in Menu.
- Availability of all food items.
- Which foods should not be taken
by any special religious group of guest or which foods are for vegetarian
and for non vegetarian.
- Which foods are “ready to order” foods for
guests who are in a hurry and which foods are “cook by order”
- Recipe of food items.
- Nutritious value of the food,
etc.
Some tips to follow:
- Try to learn some basic
information about all the items presented in the menu.
- If guest want to know any
specific information which you don’t know then politely say sorry to guest
or you can seek some time to consult with your chef to let him answer his
queries.
- You can practice suggestive
selling for some special items of your restaurant by saying this way “this
is one of our unique item. Many of our repeated guests come here only for
this dish” or “our chef is famous for this dish”
- Try not to answer from your
imagination. Try to taste all the items and express true experience.
These are some basic guideline for waiters to present menu
to guest in restaurants. Hope you would love to read more.
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