الجمعة، 10 مايو 2013

How to Provide Expert Suggestions on Beverages


How to Provide Expert Suggestions on Beverages

If you work in restaurant or bar or in any other F & B outlet then sometime guest might want some special suggestion while you are serving Beverages. Also as an hotelier you should have enough knowledge and skills to develop wine list for your establishment. Today, you will learn an advanced topic that is how to provide specialist suggestion on Beverages and how to develop your Beverages list.
1: Advise on local and imported Beverages:


  • If guest wants your assistance with making Beverages selections then courteously offered your assistance to your guest.
  • Advice on the compatibility of different Beverages for menu items.
  • Provide Correct and up-to-date information about different Beverages options.
  • Make your guest understand difference between local and imported brands.
  • Don’t treat your guest as an expert. Discuss about appropriate, styles and production methods in clear and simple language.
2: Evaluate Beverages:
  • If you want to suggest about Beverages then you should evaluate it. Beverages are evaluated using accepted sensory evaluation techniques, including:
  1.  
    1. Color, appearance and other sight variables
    2. Aroma, bouquet and odour
    3. Taste and mouth feel.
  • Beverages evaluations are used to enhance the quality of information provided to guests and to inform Beverages selections. If you don’t have practical knowledge and experience then it will be quite impossible to give proper suggestion and impact on Beverages list making.
3: Develop Beverages List:
  • You cannot develop wine list without knowing your menu. So discuss with appropriate kitchen staff to know information on menu items.
  • Before selecting any Beverages think carefully about the compatibility with menu items.
  • Beverages lists need to be balanced. This will ensure appropriate selection in terms of cost, regional representation, the size and nature of the enterprise.
  • While you are developing your Beverages list you should consider about your hotel or restaurant. The list should be profitable.
  • Format and design of Beverages lists are clear, accurate and appropriate to enterprise needs.
  • Before finally selection, evaluate your competitors list. This will give you some points to think about.
  • Consult with superior authorities and take account their suggestions.
4: Be Updated:
  • If you want to be expert on Beverages then you should do some research both formally and informally. This will help you to access current, accurate and relevant information about Beverages
  • Do take some research on trends in guest’s needs. By this way you can understand which brand runs good, which can attract your guest more, which is profitable etc.
  • General trends in the Beverages market are identified and information is applied to the workplace.
5: Learn & Learn:
Here are some sources from where you can learn more about Beverages to be an expert on it.
  • Discussion with suppliers
  • Read general and trade information
  • Food reference books & magazines
  • Trade shows
  • Attending Beverages testing
  • Internet
  • Guest Reviews, Feedbacks
  • Competitors Beverages list, etc.

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